Customer Service/Sales Rep - TeleSearch Staffing Solutions
Sparta, NJ 07871
About the Job
Job Title: Customer Service Rep
Location: Sparta, NJ
Description:
This position is responsible for handling incoming calls from customers for the purpose of taking orders.
This position is responsible for handling incoming calls from customers for the purpose of taking orders.
- Answers customers’ questions about product information, pricing, or availability.
- Quotes prices, credit terms, or other bid specifications.
- Emphasizes product features based on analyses of customers’ needs and on technical knowledge of product capabilities and limitations.
- Makes sales and sends product samples.
- Organizes literature and samples and prepares for mailing.
- Handles all website leads/inquiries.
- Processes RMA’S.
- Follows up by email/phone on all leads where samples were sent.
- Perform additional duties as assigned by direct supervisor.
Requirements:
- At least 1 year experience of customer service and warehouse.
- Knowledge of principles and methods of showing, promoting, and selling products or services.
- Knowledge of Microsoft Office, Excel, Word, and Outlook.
- Knowledge of material, product, and inventory principles.
- Communication Skills- Active Listening and Verbal Communication.
- Excellent attention to detail.
- Knowledge on how to use office supplies such as calculators, computers, phones, photocopiers, filing cabinets, fax machines, and printers.
Education:
- High School Diploma or Equivalent.
Hours: 8am-4:30pm Monday-Friday.
Pay Rate: $20-$24 DOE.
Temp-Hire.
Source : TeleSearch Staffing Solutions