Customer Service & Sales Associate (Verizon) - Keypoint Solutions

K.E.Y. Point Solutions is a sales and marketing firm with a reputation as an indisputable leader for companies that aim to penetrate markets locally and nationally. We go the extra mile to create and execute sales strategies. The Verizon Customer Service & Sales Associate team generates leads, establishes a plan of action, and executes it. Our clients maximize their promotions and services within McAllen by using our Verizon Customer Service & Sales Associate team to grow the customer acquisition base. 

We are searching for a motivated Verizon Customer Service & Sales Associate to join our sales team! The Verizon Customer Service & Sales Associate will work on behalf of our award-winning client Verizon, which is one of the world’s leading providers of technology and communications services. The Verizon Customer Service & Sales Associate will build relationships with potential customers to discover their needs by providing individualized customer service. This will ensure that our customers are getting the best cutting edge wireless internet products and services they need. The Verizon Customer Service & Sales Associate will actively seek out and engage with both existing and new customer prospects directly. The Verizon Customer Service & Sales Associate must be responsible, dependable, assertive, goal-driven, and have a desire for long-term personal and professional growth. To be successful in this role, you must have the ability to negotiate and build relationships.

VERIZON CUSTOMER SERVICE & SALES ASSOCIATE RESPONSIBILITIES: 

• Present, promote, and provide existing and potential customers with rapid wireless internet product/service knowledge and solutions that will suit their needs 
• Develop basic presentations, quotes, and proposals for individual customers as needed 
• Generate sales by establishing, developing, and maintaining positive business and customer relationships 
• Accelerate the resolution of customer problems and complaints to maximize customer satisfaction 
• Analyze the territory’s potential, track sales, and status reports to achieve agreed upon sales targets 
• Provide reports to management on customer needs, problems, and interests
• Evaluate all competitors’ activities including new product launches or price reductions 

VERIZON CUSTOMER SERVICE & SALES ASSOCIATE REQUIREMENTS:

• 1-3 years work experience as a sales representative preferred 
• Must be able to effectively communicate with customers, sales personnel, managers, and coworkers 
• Above average work ethic, high energy and engaging attitude 
• Highly motivated and target driven 
• Excellent, interpersonal, selling, and negotiation skills  
• Travel within a 20-mile radius to assigned territories 

TRAITS WE ARE LOOKING FOR IN A VERIZON CUSTOMER SERVICE & SALES ASSOCIATE: 

• Student mentality 
• Strong work ethic
• Relationship building
• Persuasiveness
• Time management 
• Self-starter
• Critical thinking
• Collaboration
• Public speaking
• Adaptability
• Sociable
• Goal-oriented
• Solution oriented 
•  Positive attitude

 BENEFITS OF WORKING WITH US: 

• Company culture and support 
• Paid Training 
•  Proven training program to ensure progression and growth 
• Holidays off 
• Paid company vacations

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