Customer Service & Sales Associate - NLC Consulting Inc.

Our company specializes in helping clients connect with their target audiences and achieve measurable revenue growth through strategic brand advertising and direct client interactions. With a proven track record of success spanning multiple years and partnerships with clients across the nation, we have become a trusted partner to some of the world’s leading providers of technology and communication services.

Our accomplishments are rooted in a culture built on strong principles that guide how we engage with our employees, customers, and communities. These values shape every aspect of our organization, from how we approach day-to-day operations to the long-term relationships we cultivate. They are the foundation of our continued growth and success.

As a Customer Service & Sales Associate, you will have the unique opportunity to take charge of your professional development. In this role, you’ll gain hands-on experience, sharpen essential skills, and play a critical part in representing our clients while fostering meaningful connections with customers. Joining our team means joining a supportive environment where your growth is prioritized, and your contributions make a tangible impact.

Customer Service & Sales Associate Responsibilities:

• Providing customers with products and support that help to simplify and organize their lives through direct communication and sales presentations
• Using targeted marketing lists to identify and pursue new sales leads
• Processing sales orders, order changes, installation dates, and cancellations
• Providing product sales and support to customers, other Customer Service & Sales Associate, as well as our outside sales team
• Completing tasks including  building marketing campaigns, attending live events, and following up on customer orders ensuring superior customer service at all times
•  Excelling in a team-based, competitive environment
• Working with the account team on growth and retention of client accounts

Requirements of the Customer Service & Sales Associate:

• A high school diploma or GED equivalent is a bonus but not required
• 0 – 3 years of experience working in customer service, sales, retail, or hospitality industries
• Reliable transportation
• Ability to communicate effectively, actively listen, and problem solve
• Ability to work well individually and in a team environment
• Strong sales and closing skills and the ability to overcome objections

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