Customer Service Representatives (Inside Sales) - Rose International
Littleton, MA 01460
About the Job
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**
Our Customer Service Representatives (Inside Sales) professionally represent the Company to our Customers with the knowledge and skills to provide them the product or service they need.
Qualifications
Good customer service and communication skill; Reliable, organized, detailed and focused; Industry and sales experienced; Moderate computer skills, including communicating internally and externally via email; Work experience in Microsoft Office; proficiency in Excel; Ability to multi-task and manage time well; Knowledge of supply chain systems; Knowledge of industrial products helpful
RESPONSIBILITIES
•Respond to customer inquiries, provide quotes and take customer orders
•Order and source products
•Negotiate sale and purchase prices
•Proactively generate sales and promote Company products
•Expedite backorders
•Assist with pulling inventory and preparing shipments
•Assist with customer returns
•Interact with customers and suppliers to obtain and fill orders correctly
•Troubleshoot customer concerns
Education
•High School Diploma or GED
Competencies:
•Microsoft Word, Microsoft Excel, Microsoft Outlook, Achievement Orientation; Persuasiveness; Initiative; Interpersonal Skills; Time Management; Planning and Organizing Skills; Judgment
Benefits:
For information and details on employment benefits offered with this position, please visit here .Should you have any questions / concerns, please contact our HR Department via our secure website .
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender(expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law.Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).