Customer Service Representative - Denise Ibsen-Farmers Insurance Agency

Are you looking for an opportunity to put your skills to better use? Denise Ibsen-Farmers Insurance Agency in WOODLAND, California, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Customer Service/Agency Team Member. You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve sales goals and service standards. Whether you have experience in the industry or are looking to start down a new career path, this may be the place for you. No previous industry experience? No problem! If you have proven your customer service and communication skills in another industry and are ready to learn and grow, we can teach you everything you need to know to be successful with Denise Ibsen-Farmers Insurance Agency. Are you an experienced customer service representative? Amazing! If you are an experienced customer service representative looking for a new opportunity, this may be the place for you. You will also benefit from additional training and development opportunities, making this a great opportunity to transfer and grow your skills. If you are enthusiastic, willing to learn, and ready to provide an amazing experience for each customer, this may be the role for you. Apply today!

Salary Range: $40000.00 - $60000.00 per year

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Responsibilities

• Thoroughly understand and follow all underwriting, rating and compliance requirements.
• Be outstanding at relationship building.
• Maintains phone time or sales quotas as determined by management.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Presents and explains insurance policy options based upon prospective client needs and their personal goals.

• Possess a genuine willingness to learn, be intuitive, resourceful, and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• A Property & Casualty insurance license is required but can be obtained during the initial training/probation period.
• Bilingual, fluent in both English and Spanish is beneficial.