Customer Service Representative - Hamilton Connections

Customer Service Rep

Woodbridge CT

 

Job Description

 

Customer Service Rep/Counter Person, must be friendly and have good computer skills. Hours available are between 20 - 40 hours weekly, 7am - 7pm Monday through Friday and 8am - 5pm on Saturday.  Temp or temp-to-hire will be considered. $16/hr.   DT/BC required.

 

Primary Responsibilities:

Provide exceptional customer service to customers

Meet, greet, and assist all valet drive-up customers at their car

Greet and assist all walk-in customers in the store

Consistently ensure cash drawer accuracy

Follow Company’s new customer protocol

Attend Company offered ongoing training and education

Serve as primary liaison with customers

Process customer phone and personal relations

Consultatively assist customers with cleaning, stain and/or finishing needs and/or concerns

Sort and examine articles, picking out those that may need hand spotting, or stain treatment

Mark-In incoming customer orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register

 

Physical Requirements:

Must be able to frequently lift up to 30 pounds

Must be able to stand for extended periods of time