Customer Service Representative - MyStaf

Job Duties:

• Respond to customer inquiries via phone, email, or chat.
• Resolve issues and complaints promptly.
• Process orders, returns, and refunds accurately.
• Provide technical support and troubleshoot problems.
• Maintain records of interactions and transactions.
• Escalate unresolved issues as needed.
• Promote products and services to customers.
• Follow up to ensure customer satisfaction.
• Adhere to company policies and procedures.
• Collaborate with team members for effective resolution.
• Data entry-strong computer skills required.
• Maintain and build relationships with clients.
• Inputting customer information accurately.
• Inbound & outbound phone customer service.

• Must have a clean background.
• Must be able to pass a drug screen.
• Must have a high school diploma or GED.
• Must be willing to learn a NEW user-friendly program.