Customer Service Representative from Collabera

Position Details:

• Client: Fortune 500 (Banking / Financial Giant)


• Job Title: Customer Service Representative


• Duration: 03 months (With possible Extension)


• Location: West Des Mines, IA(Onsite)


• Shift: Mon - Fri (08:00AM To 05:00PM)


• Pay Range: $18-19.00/Hr.

Job Responsibilities:

• Support Customer Service by proactively seeking ways to improve processes


• Perform moderately complex customer support tasks


• Receive direction from a supervisor and escalate non-routine questions


• Interact with client personnel on a range of information

Education Qualification:

• 2+ years of Customer Service, Financial Services, or Contact Center support experience

Required Skills:

• Strong customer service skills


• Ability to perform moderately complex tasks


• Excellent communication skills


• Ability to work well in a team


• Strong problem-solving skills