Customer Service Representative Troy, NY - BearCom

Largest Distributor of Wireless Voice, Data, and Video Solutions in North America

40+ Years Industry-Leading Experience

Partnershi...

Must be PC literate and familiar with the Internet.

Ability to interpret polices and procedures.

Good aptitude in solving customer service issues.

Exercises professional telephone procedures and e-mail correspondence skills.

Ability to work as a team player and build rapport not only with the Support Service team but with the sales reps and the remaining members of the Operations team.

Multitask oriented.

Candidate must have enthusiasm for customer service and understand the requirements of genuine customer commitment.

Operational knowledge of major office equipment.

Must be available to work Monday - Friday, 8am to 5pm.

Position reports directly to General Manager.

Background checks are part of the hiring process, which may also include a Motor Vehicle Check.