Customer Service Representative - Spherion

Are you a dedicated, detail-oriented professional ready to thrive in a fast-paced role? Spherion Staffing Leesburg, FL is looking for Customer Service Representatives to join a busy golf cart service department located in The Villages.

These are temp-to-hire positions. The schedule is Monday to Friday 7:30 am to 4:30 pm with a starting pay rate of $15.00 per hour. Worksite may vary at locations within The Villages.

Customer Service Representatives are responsible for answering customer inquires, scheduling appointments, data entry, answering phone calls and emails for the service department. Worksite may vary at four different service locations in The Villages.

Responsibilities:
- Answer the main telephone line.
- Receive customer inquiries, provide requested information, or route call to proper person.
- Schedule service orders, enter and track orders into the system daily.
- Facilitate customer requests by providing outstanding, friendly service efficiently and timely.
- Investigate customer warranty details and questions and communicate effectively with the customer in a timely manner.
- Assist walk-in customers with parts, returns, and replacement questions.
- Processes billing and collects payments from customers.
- Reconciles daily cash.

Working hours: 7:30 AM - 4:30 PM

Skills:
-Familiarity with golf carts, their components, and common service needs is desirable.
-Proficient computer skills and experience with service management software or systems.
-Ability to work independently and as part of a team, fostering a cooperative work environment.

Education:
High School

Experience:
1-4 years

Qualifications:
- High School Diploma or General Education Degree
- Working knowledge of office equipment, like printers, copiers and multi-line phone system.
- Attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- Demonstrate punctuality and consistent attendance.
- Valid drivers license and clean driving record.


For immediate consideration apply today with your resume or call/text our office at 352-728-8787.

Spherion Staffing
1710 Citrus Blvd.
Leesburg, FL 34748

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).