Customer Service Representative (Bilingual in Hindi) - SURESTAFF
Streamwood, IL 60107
About the Job
SURESTAFF is immediately hiring Customer Service Representatives Help for a large, well-known client in Streamwood, IL. As a Customer Service Professional for SURESTAFF, you will work in a fast-paced distribution environment and be involved in all aspects of warehouse operations including:
- Customer Service
- Clerical Duties and Office Support
- Administrative Duties
- Prepare correspondence, documentation, and other materials
- Maintain and update files and databases
- Answer phone calls and transfer calls to the appropriate party
- Provide quotes and take purchase orders.
- Exceed monthly sales goals while increasing customer satisfaction.
- Ability and desire to learn new systems and processes.
- Strong computer skills.
- Driver's license and clean driving record.
- Prepare paper copies, faxes, and other documentation
- Maintain files containing confidential information
- Ability to read Hindi/Gujarati language.
- High school diploma; associate’s degree or bachelor degree in business or related field preferred but not required
- Previous experience handling office responsibilities or experience in customer serviced preferred but not required
- Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
- Highly organized multitasker who works well in a fast-paced environment
- Excellent written and verbal communication skills
- Self-directed and able to work without supervision
- Solid time management skills; able to prioritize
Source : SURESTAFF