Customer Service Representative - St. Petersburg Insurance Agency, LLC

Join St. Petersburg Insurance Agency, LLC, a renowned insurance firm committed to serving the St. Petersburg, Florida community with dedication and expertise. At our agency, we believe in the power of personalized service and developing strong connections with our clients. As a Customer Service Representative, you will be an integral part of our team, ensuring that every client interaction is seamless, informative, and leaves a lasting positive impression.

If you are passionate about customer service, dedicated to providing exceptional assistance, and eager to grow within a supportive and dynamic environment, this position is for you. Join us at St. Petersburg Insurance Agency, LLC, where every client matters, and every team member contributes to our success.

Salary Range: $35000.00 - $45000.00 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Retirement Plan

Evenings Off

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Tuition Reimbursement

Responsibilities

Client Interaction: Communicate with clients, addressing their needs and providing timely solutions.

Inquiry Resolution: Handle customer inquiries efficiently, ensuring a positive and satisfactory resolution.

Policy Guidance: Assist clients in understanding insurance policies and coverage options.

Documentation: Maintain accurate records of customer interactions and transactions.

Support Team: Collaborate with colleagues to deliver exceptional service and support company goals.

Customer Service Experience: Previous experience in a customer service role is preferred.

Interpersonal Skills: Excellent communication and interpersonal abilities to effectively interact with clients and colleagues.

Detail-Oriented: Strong attention to detail and accuracy in documentation and client interactions.

Problem-Solving Skills: Ability to identify issues, analyze situations, and provide effective solutions.

Professionalism: Maintain a positive and professional attitude in all client interactions and workplace settings.

Team Player: Collaborate effectively with team members to achieve common goals and deliver exceptional service.

License: Insurance License (440, 2044 or 220)