Customer Service Representative - Gal Manufacturing Company LLC
St. Louis, MO 63115
About the Job
Minimum high school diploma or equivalent required.
1-3 years of customer service experience preferred.
Outstanding communication, organization, and customer service skills required.
Thoroughness, reliability, and time management skills required.
Bilingual skills preferred.
Familiarity with elevator products or similar construction equipment is ideal.
Intermediate proficiency in Microsoft Excel.
Flexibility a must.
Strong attention to detail
Competencies
Client/Customer Focus - Provides superior service to both internal and external customers.
Communication - Expresses and transmits information with consistency and clarity.
Professionalism - Demonstrates professional standards of conduct when governing interactions between individuals in a business environment.
Adaptability - Adapts and responds to changing conditions, priorities, technologies, and requirements.
Problem Solving - Able to break down a situation into smaller pieces to identify key issues and figure out cause and effect relationships to solve. Use logic and analytical methods to come to realistic solution.
Time Management - Balances a myriad of tasks; prioritizes duties as needed.
Attention to Detail - Attends to details and pursues quality in the accomplishment of tasks, regardless of the volume of duties encountered.
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