Customer Service Representative - Carl Miller Farmers Insurance

Join a team that cares about our customers and you! Carl Miller Farmers Insurance in SPRINGPORT, Michigan, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.

Salary Range: $41600.00 - $50000.00 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Responsibilities

Process customer policy change requests.

Secure all Trailing Documents from customers.

Handle all incoming claim calls from customers and follow-up.

Complete Evidence of Insurance requests.

Take premium payments from customers.

Treat each customer contact as a cross and up-sell opportunity including financial products.

Provide exceptional customer service and support.

Develop and maintain client relationships.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Must have ability to multi-task.

Excellent Spelling and Grammar skills.

Great Customer Service Skills.

A Property & Casualty insurance license is required.

No insurance experience required but must be willing to learn