Customer Service Representative - FSTONE Technologies

We have an urgent requirement for a Customer Service Representative for a long-term contract project.

Role Customer Service Representative

Duration- 1 Yrs. +

Location- Charleston, WV

Expected Start Date: 30^th September

Shift Time: - 10:30 AM 7 PM EST OR 11:30 AM 8 PM EST shift for their initial tour in Operations.

Skills Required:

• Promoting and/saving products and services.
• Providing an excellent customer experience via phone.
• Negotiating and completing save/service order requests from customers.
• Working with customers patiently, tactfully, and efficiently.
• Accurately informing customers of various fees and adjustments.
• Providing options to the customer based on product and service needs.
• Active listening skills.
• Ability to follow tactical call flows to optimize the customer experience.

If you are looking for a new project, request you to send me your updated profile to abhishek at fstonetechnologies dot com

Regards,

Piscataway, NJ |