Customer Service Representative from Tri-Starr Talent

Duties/Responsibilities:

• Contact customers with overdue accounts via telephone to negotiate payment plans and resolve outstanding debts.
• Document all interactions with customers accurately and thoroughly in the company's database.
• Handle sensitive customer information with confidentiality and discretion.
• Meet or exceed daily, weekly, and monthly collection targets while adhering to compliance regulations.

Required Qualifications:

• 1+ yrs in clerical/customer service role
• Excellent customer service and listening skills
• Strong attention to detail and ability to meet deadlines
• Accurate data entry skills and working knowledge of Word and Excel