Customer Service Representative - Sales - Eastern Metal Supply

Inside Sales Representative

$80,000.00+ income potential

Why Work with Eastern Metal Supply

We are one team with one vision

• Eastern Metal Supply is one of the largest distributors of custom and standard aluminum extrusions; you will be supplying what is needed.
• Your safety and mental well-being matter to us - experience a positive, active, fast-moving day with supportive co-workers and managers
• Excellent work/life balance. Monday through Friday 8:00 a.m. to 5:00 p.m.
• Paid time off and holidays
• Save for the future - participate in our 401(k) with company matching
• Reasonably-priced, high-quality health insurance, dental insurance, and vision insurance
• Complimentary life insurance and long-term disability insurance

Purpose of position: This position is responsible for interaction with new and existing customers in order to grow accounts. The candidate needs to be highly motivated and must possess a proven record of accomplishment in sales.

Responsibilities: The following duties are typical of those performed by employees in this job title; however, employees may perform other related duties, and not all duties listed are necessarily performed by each employee in the job title:

• Communicate with customers, including but not limited to phone contact, written and faxed correspondence to ensure highest level of customer service and relations.
• Effective written documentation and communication with respect to quotes, sales orders, and other data as required.
• Maintain and interpret all quote documentation with accurate pricing and configurations; prepare quotes and contracts for potential customers.
• Establish personal rapport with customers in order to identify current and future customer needs.
• Generate prospective customers through cold calling, close sales generated by cold calling; follow up with sales leads.
• Submit call reports in a timely manner and prepare sales reports by collecting, analyzing and summarizing sales information.
• Other duties may be assigned to meet business needs

Qualifications:

• Four year college degree is preferred
• Prior customer service and sales experience are required
• Some metals industry or aluminum sales experience would be a bonus
• Ability to organize, plan and prioritize duties; Detail oriented
• Strong verbal and written communication skills
• Proficient in Microsoft Word and Excel
• Strong math skills are required

We are a Drug Free Workplace and an Equal Opportunity Employer