Customer Service Representative/S&R - PCS - Power Control Services

About Us Proactively Rebuild Industrial Electronic/Automation Equipment for today's industrial distributors. Responsibilities • Answer phones • Update customer accounts • Data Entry • Answer inquiries and provide information about services • Shipping and receiving duties as required • Assist marketing in marketing efforts • Manage new, existing and impending loss customer activity • Process customer requests and orders • Resolve customer concerns • Welcome/sell services to new customers via phone and face to face • Sell new and existing services to clients • Respond to customer calls/emails immediately and effectively Education • High School Diploma • Some College / Trade school preferred Qualifications • Previous experience in a related occupation • Advanced computer skills • Excellent phone skills • Customer Service/Sales Experience Skills • Multitasking • Service Orientation • Good listening skills • Shows empathy under all circumstances • Excellent communication skills • Evaluates situations effectively • Effective time management • Consistent and persistent in selling services • Works effectively under pressure Detailed Orientated Compensation $20-25 per hour Position Type Full-Time, 38-40 hrs/week Benefits Health, Dental, Vision, Life Insurance, Simple IRA w/ Employer Matching, Legal Sheild