Customer Service Representative - The Francisco Sandoval Insurance Agency

Join a team that cares about our customers and you! The Francisco Sandoval Insurance Agency in Riverside, California, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.

Salary Range: $45000.00 - $55000.00 per hour

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Parental Leave

Hands on Training

Life Insurance

Responsibilities

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers and follow-up.
• Complete Evidence of Insurance requests.
• Answer incoming phone calls on the first ring.
• Handle customer renewals.

• Be a great self-starter with a sense of urgency.
• Create relationships from a cold start.
• Proficiency to multi-task, follow-thru and follow-up.
• Professional phone etiquette.
• Strong work ethic and leadership skills.