Customer Service Representative - BOLT Staffing
Richmond, CA 94804
About the Job
Customer Service Representative
Job Location: Richmond, California
Pay Rate: $24-$25/hour
Job Type: Permanent
Schedule: Monday - Friday, 8am-5pm
**Required: Previous invoicing experience
Description of Position:
Do you have experience as a Customer Service Representative and interested in a temp to hire opportunity? We are seeking a self-motivated Customer Service Representative to perform a variety of duties including servicing customer calls, invoicing, collections, reconciliation, filing, scanning, and basic administrative tasks. The primary duties are coordinating customer phone calls, collections, and data reconciliation. The ideal candidate has 2 years of accounting experience.
Key Responsibilities:
- Answer incoming calls and assist in routing accordingly
- Assist walk-in customers
- Handle customer invoices and collections
- Enter work orders into the system
- Assist dispatch when needed
- Update orders in the system
- General clerical duties including filing, scanning, sorting mail, and data entry
- Maintain office files, including billing and invoicing accounts
- Compile Excel spreadsheets
- Reconcile data with other locations
- Note: Busy season is from November-April with limited time off during the winter holidays.
Description of Company:
We are a leading propane supplier based in Richmond, California, providing high-quality services to residential, commercial, and industrial customers. Our team takes pride in delivering exceptional customer service and fostering a positive work environment.
Experience Required:
- 2 years of accounting experience
- Strong customer service skills
- Proficient in Microsoft Office, particularly Excel
- Excellent communication and organizational skills
- Ability to multi-task and manage time efficiently
Similar Positions:
- Customer Support Specialist
- Account Services Representative
- Client Relations Coordinator
- Administrative Assistant
- Billing and Invoicing Clerk
Bolt Staffing is an equal opportunity employer. Applicants of all backgrounds are encouraged to apply. We understand that you might not meet every requirement for this position, but we encourage you to apply even if you do not "Check all the boxes."
For inquiries about this position or to explore other job opportunities at Bolt, feel free to contact us at the following numbers:
- Stockton - (209) 307-6115
- American Canyon - (707) 552-7800
- Sonoma - (707) 939-2800
Source : BOLT Staffing