Customer Service Representative - Cash 1, LLC

You have nerves of steel, patience of a saint, competitive and fun spirit that doesn’t give up easily.

We have fun at CASH 1! We have monthly bonuses, peer recognition, and all you ever dreamed of (except a yacht, we don’t have a yacht).

You want 401k? You get it. You want paid time off? Done. Opportunities to grow and promote? Righto!

If this speaks to you, come join us! We are a fast-growing loan company that looks for fun people with exceptional customer service to answer client questions, process loans, payments, fees, all the good stuff.

Responsibilities

• Pick up the phone when it rings.
• Say the right things with the right tone with a smile.
• Proactively call to acquire, upsell, welcome, inform, remind and collect payments.
• Keep positive when customers get cranky.
• Keep learning and adjusting.

Skills

• Be easy to talk to.
• Customer care experience would be lovely.
• Training in psychology, acting experience, marriage negotiations – all good skills.
• Kindergarten, elementary and high school degree (if you can read this, you should be fine).
• Time management (on time, every time).

We are an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or other protected status.

Job Type: Full-time