Customer Service Representative - Remote - Full-Time - Meyer and Associates
Chatham, NJ
About the Job
Background
Founded in 1973, Meyer and Associates is a boutique direct-marketing company, selling insurance products through the sponsorship of college and university alumni associations. We employ about 28 people in an entrepreneurial environment. This is a remote, full-time or part-time position ideal for students, retirees, or anyone seeking real work that can be done from home. We seek candidates for the long term, not on a temporary basis. And, applicants must be based in the US.
The Position
The Client Service Representative should have a friendly, patient phone manner, as we work one-on-one with customers to explain the features of the insurance we offer. There is no cold calling; this is not a call center.
Primary Responsibility
- Handling phone and email inquiries from current and prospective customers
Other Responsibilities
- Preparing well-written responses to customers
- Processing insurance quotes, coordinating underwriting, and assembling insurance certificates digitally
Requirements
Contenders should:
- Be computer savvy and use Microsoft Office (especially Word, Excel, and Outlook)
- Have excellent communication and reasoning skills
- Be able to multitask
- Be willing to adjust work schedule to accommodate seasonal work volume
- Prior client service experience and/or insurance license is a big plus
- All applicants must be based in the US
The Next Steps
- Submit your resume with "Client Service Representative" in the subject line. Include a customized cover letter, including salary requirements. Submissions lacking the requested information will not be prioritized.
- Candidates of interest to Meyer and Associates will be contacted with additional information about the position and for a preliminary phone screening. Selected candidates may then be invited for a multiple rounds of video interviews.
Benefits
We provide:
- Competitive pay + 3 weeks paid vacation + plus paid holidays
- Generous 401K package (once eligible)
- Life and disability insurance