Customer Service Representative/Receptionist - The Vision Companies

Anoka, MN 55303

About the Job

Job Title	Customer Service /Receptionist
Job Type	Customer Service
Location	Anoka, MN
Shift/Hours	Mon -Thus 8:00 AM to 5:00 PM Friday 8:00 am - 4:00 pm
Experience Level	Previous Accounting Related Experience is Preferred
Education	High School Diploma or Equivalent
Salary	$19 / Hour
Why Vision/Benefits	We challenge employees and present them with career opportunities with some of the most successful businesses in the area. Our employees' occupational goals, skills, and background experience are represented truthfully and marketed to match the hiring needs of small-, mid-sized, and Fortune 300 companies. Benefits include paid time off, paid holidays, health insurance (medical, dental, vision), term life insurance, short-term disability benefits, 401K, competitive wages, pay increases and bonuses based on performance. We also have safety and employee referral bonuses, and gift giveaways throughout the year. Plus, an amazing team of recruiters to support and advocate for you!
Company Info	This client is a full-service distributor of healthcare products. Their focus is supporting independent pharmacies, hospitals, long-term care pharmacies, and durable medical equipment stores. They carry a full line of healthcare products at competitive prices to meet your pharmacy's needs. The client also carries a variety of other products including personal care and beauty items, school supplies, and giftware. "Your Partner for Success. Moving Business Forward."
Description	The Customer Service Representative assists customers with product-related inquiries, locating orders, product returns, and other similar duties. The incumbent will work at the receptionist desk near the entrance of the building and will perform traditional receptionist duties as well. Familiarity with personal computers, the Internet, Microsoft Outlook, Word, and Excel. Ability to work independently, organize and work on multiple tasks, and complete duties within specified deadlines. Ability to communicate effectively verbally and in writing to customers and co-workers
Requirements	Assist customers on the telephone with inquiries regarding products stocked by the client, locating late or misdirected orders, explaining the process and policies for returning products, and answering other similar questions from customers. The incumbent will also direct customer, vendor, and other third-party calls to the appropriate department or employee when the subject matter of the call is outside the scope of the incumbent’s knowledge. Perform filing tasks, mail out customer account statements and other related communications, assist the warehouse with inventory adjustments, and assist other departments with special projects as needed. Perform other duties as assigned or required by the Office Manager. Regular and predictable attendance and punctuality High School diploma or equivalent Previous accounting-related work experience is preferred.
Physical Requirements	Ability to work in an office setting.
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Source : The Vision Companies