Customer Service Representative at Micro Tech Staffing Group
Providence, RI
About the Job
Looking for a CSR to be involved in the full order cycle for a very busy manufacturing operation.
Will help customers process orders and provide status updates on exiting orders. Process 30-40 orders per day .
Customer interaction is mainly by email but there may be some phone communication as well
Interact with manufacturing floor as well to obtain updates on orders and inform clients of any issues or delays
2+ years CSR experience in a manufacturing environment
Strong Computer skills to handle multi step order entry process
Medical device experience a strong plus
Should have some ERP system knowledge