Customer Service Representative - Havenhaus Furniture

We are seeking a friendly and customer-focused Customer Service Representative to join our team.you will be responsible for providing exceptional customer service to our customers, both in-store and over the phone. You will work with a team of customer service representatives to ensure that customers have a positive experience with our company.

Responsibilities:

• Greet customers in a friendly and welcoming manner


• Answer customer inquiries over the phone and in-person


• Provide product information and assist customers with product selection


• Process customer orders and returns


• Resolve customer complaints in a timely and professional manner


• Work with team members to ensure that customer service goals are met


• Maintain a clean and organized customer service area

Requirements:

• High school diploma or equivalent


• Prior experience in customer service or a related field preferred


• Strong communication and interpersonal skills


• Ability to work in a fast-paced environment


• Strong attention to detail and accuracy


• Ability to multitask and prioritize effectively


• Familiarity with Microsoft Office and other computer programs

Salary and Benefits:

• This is a full-time position, Located in Port Charlotte, Florida with a daily shift from Monday to Friday. The salary for this position is $18.10-$19.70/ Hourly, depending on experience.


• In addition to salary, we offer a comprehensive benefits package, including health insurance, dental insurance, and a 401(k) plan.


• We also offer paid time off and opportunities for advancement within the company.