Customer Service Representative - VentureTech Solutions

Sunrise Financial Solutions is looking for enthusiastic individuals, motivated to make a positive change in people’s lives. To join our rapidly growing debt management team as a Customer Service Representative and help advocate for our clients to help them achieve financial freedom.

We are excited to meet you, please make sure to submit your resume!!

What we do:

Through our relationships, we offer debt resolution services which help clients get out of debt in the quickest and most effective way possible, so they can refocus on the important things in life. We are in the business of helping people!!

Customer Service Representative Responsibilities:

· Ability to provide excellent customer service, both internally and externally.

· The Customer Service Representative will have the ability to handle multiple tasks and frequent interruptions

· Ability to communicate effectively, both orally and in writing.

· Excellent records and file management skills.

· The Customer Service Representative will have knowledge and experience using MS Word, Excel, Outlook

· Knowledge of basic accounting processes and procedures.

· Our Customer Service Representatives serve as the initial point of contact for the customers and help in the process of answering questions regarding our program to clients who are already enrolled

· Provides the customer with timely and periodic status updates

· Customer Intake and Data Entry

· Collect required documentation from applicants and follow up on missing items

· The Customer Service Representative will establish, maintain, and update files, databases, records, and/or other documents for recurring internal reports

Customer Service Representative Key Words:

Customer Service, Client Services, Customer Care, Retail, Customer Associate, Help Desk, Customer Service Representative, Customer Services, Client Services, Customer Relations, Customer Kiosk Assistant, Customer Support, Customer Call Center Representative

By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. VentureTech Solutions, LLC provides recruitment services for Sunrise Financial Solutions.

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