Customer Service Representative at Worldwide Window Fashions

Worldwide Window Fashions is a Fabricator and Distributor of Custom Window Treatments servicing the Retail, Interior Decorator & Designer, Commercial and Installer Window Covering Dealer Trade.  If you are a people person that enjoys working in a creative, team-based business environment, Worldwide Window may be just for you.

Duties include:

• Data Entry of orders & quotes via phone, fax, email
• Answer in-bound calls with excellent customer service and assisting customers with inquiries and concerns
• Processing repair/return paperwork
• Make outbound calls to follow up with customers or provide updates
• Stay up-to-date with product knowledge to effectively assist customers
• Strong attention to detail

Should possess following qualities:

• Previous CSR experience of 3+ years, office setting (preferably with experience as CSR in manufacturing business)
• Ability to work in high-paced environment and multi-task
• Proficient computer skills
• High school diploma or equivalent

Hours are 8:30 a.m. to 5 p.m. Monday thru Friday

We offer paid sick & vacation days

Medical & Dental Insurance

Retirement Plan

Employee discounts