Customer Service Representative - KELI Labs

Pembroke Pines, FL 33028

About the Job

Overview:
KELI Labs is a leading provider of calibration services to aviation. As a provider of complete solutions, KELI offers customized calibration and tooling services designed to meet your requirements. With KELI’s Project Support Services, your company will be able to free up valuable resources and improve integration of quality assurance requirements across departments, functional areas and processes.

We are seeking an experienced, self-motivated Customer Service Representative, to be part of a great customer experience team in Pembroke Pines, supporting the Aerospace industry. As part of our top-level team, you will be interacting with some of the leading companies in the aviation, medical manufacturing industries, while gaining valuable experience.

KELI Labs is a drug-free workplace. All employees are required to comply with initial prescreen and random drug testing.

Primary Responsibilities:

Answer customer and vendor inquiries promptly and professionally via email/phone regarding quotes, orders, status, complaints, etc.
Maintain broad knowledge of products, pricing, and availability to provide answers to frequently asked customer questions
Accounts payable & purchasing functions
Accounts receivable & invoicing functions
Moderate data entry
Contributes to team effort by accomplishing related results as needed
Other duties as assigned

Knowledge and Skills:

Customer service oriented - email and phone talented with a positive outgoing personality
Strong skills with various office software, including Microsoft Office, QuickBooks, Salesforce and other database or CRM software.
Great written and verbal communication skills
Well organized and detail oriented

Educational Qualifications and Experience:

Job hoppers need not apply. We are looking for serious career driven, successful people.
Our organization values long-term commitment and stability. Applicants who have frequently changed jobs in the past may not align with our company culture and expectations. We encourage candidates who prioritize longevity and dedication in their career choices to apply.

High School Diploma (Required) / Associate's or Bachelor’s degree (preferred)
Minimum 2 years in a customer service or related position (required)
Minimum 2 years in a professional office setting (required)
Bilingual English and Spanish (preferred)

Salary:

$16.00 - $24.00 per hour, average hourly rates vary based on experience and education.

Benefits:

401(k)
401(k) matching
Health insurance
Dental insurance
Vision insurance
Flexible schedule
Paid time off
Holiday Pay

Schedule:

Full-time, 40hrs/week, Monday-Friday 8-5pm

Location:

On site / in person
Pembroke Pines, FL 33028: You must be able to reliably commute or planning to relocate before starting work (Required)

Source : KELI Labs