Customer Service Representative - Part Time - Indianapolis Zoo

Work for the WILDEST employer in Indiana!

Why should you apply?

• Free admission for employees with the option to bring up to four (4) family members/ friends.
• Flexible scheduling (Student & Retiree Friendly).
• Complimentary Zoo passes.
• Free admission and discounts to other downtown culture venues such as the Children's Museum, Indiana Beach Amusement Park, Holiday World & Splashin' Safari, and so much more!
• Complimentary parking for downtown events and access to local colleges.
• Unique, FUN working environment. How many people can say they are able to visit an orangutan on their lunch break or pet a shark?!

What is the job?

Put the FUN back into work and join our Guest Experience Team! From selling tickets for parking, rides, and general admission, to providing exemplary customer service to our guests, our part-time variable hourly (29 hours or less per week) Customer Service Representatives are essential to our guest's experience.

Ideal candidates are committed to advancing the Zoo's mission to protect nature and inspire people to care for our world. Though this position is not responsible for animal care, our Guest Experience team is vital to the Zoo's operations. By providing above and beyond customer service, each team member impacts our guest's overall experience. A cooperative and team-oriented personality, along with a friendly and courteous attitude is highly desirable. Though this is an entry level position, any experience working in customer service is a plus! A High School diploma or equivalent is highly desired. Pay rate for this exciting position is $13.00/ hr.

Responsibilities include, but are not limited to:

• Responsible for selling tickets for general admission, rides/ feeds, and stroller rentals; collecting parking fees, monitoring butterfly doors in the conservatory, driving the staff shuttle, and being an attendant/ greeter at the Shark Touch Tank, Dolphin presentation, South Lot, exit cart, and for special events.
• Ensures overall visitor satisfaction.
• Performs a wide range of tasks including, but not limited to, sales, register operations, crowd control, grounds maintenance, and possible attractions duties.
• Creates value for each and every guest by suggestive selling.
• Must enjoy working as a team but be able to work independently as well.

To apply:

• Interested candidates must complete an online application.
• Attach a resumé and cover letter to your application to increase your chances!

Employment at the Indianapolis Zoo is contingent upon the successful completion of pre-employment testing including a background check, motor vehicle check (if applicable) and a drug test.