Customer Service Representative - Harrison, Walker and Harper
Paris, TX 75460
About the Job
APPLY NOW: TEXT CSR1 TO 903.231.7076
Benefits Offered Include: Medical, Voluntary Dental & Vision, 401(k), Paid Time Off, Paid Holidays, Tuition Reimbursement, Life Insurance and more!
We Pack Logistics, part of the Harrison, Walker & Harper family of companies, is a growing contract packaging and warehousing service provider with operations in North Carolina and Texas. With over 30 years of experience in the food / beverage and CPG markets, we understand what it takes to be a valuable partner in our customer’s supply chain. With our technology enabled, flexible, and food grade certifications, we are uniquely positioned as a solution provider currently serving several Fortune 100s.
We Pack Logistics is seeking a Customer Service Representative to join our team!
JOBSITE LOCATION: Paris, Texas
STARTING PAYRATE: $14-$16/hr (negotiable depending on experience)
TYPICAL WORK SCHEDULE: Monday - Friday 7am - 3:30pm (weekends only as needed)
JOB SUMMARY: Coordinates the flow of product into and out of facilities by performing the following duties:
Essential Job Duties and Responsibilities:
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Communicates with customers to determine schedule of incoming and outgoing product.
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Schedules carrier appointments for shipping and receiving.
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Inspects inbound carrier paperwork (including seal information) to ensure all load information is correct and product is being delivered to the correct facility.
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Prepares and signs paperwork ensuring paperwork, load and carrier information agree with customer instructions and food safety and quality requirements.
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Seals or observes sealing of all outbound loads.
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Prepares necessary receiving paperwork and review forklift operator data entry on receipts for accuracy.
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Updates customer data systems as necessary.
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Communicates status of inbound and outbound loads to customers as directed.
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Generates customer invoices for services provided.
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Coordinates with supervisors in directing forklift operator activities.
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Directs carrier activity in or near facility.
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Performs physical inventories or cycle counts as required.
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Checks seals on inbound trailers.
- Professionally and promptly greet any clients, drivers or visitors that arrive to the office.
Education and Experience Requirements: Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
EMPLOYEE REFERAL BONUS LEVEL I
We Pack is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.