Customer Service Representative - Coworx Staffing Services

CoWorx Staffing is looking for Customer Service Representatives to join a nationwide logistics company in Ellenton, FL. As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. These are temporary to hire opportunities starting at $17.00 per hour.

Responsibilities:

• Assist customers and business partners via telephone and email • Handle customer complaints in a calm, professional manner • Diagnose, assess, and resolve problems or issues • Monitor progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or cancellations to delivery orders

Desired Background/Skills:

• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. • High school diploma or equivalent • 1-year related experience preferably within a call center environment • Strong customer service skills and the ability to satisfactorily resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations

Other Information:

Tuesday to Saturday, 6:00am to 3:00pm $17.00 per hour Temporary to hire! Apply today and contact CoWorx for immediate consideration, 973-221-8338. We look forward to working with you! #CB #NJ2511 #ZIP #talroo

Interested candidates please reference job code 225135 when responding to this ad.