Customer Service Representative - Malibu Events Promotions

Join Our Team as a Customer Service Representative and Make a Difference!

Are you a problem-solver who enjoys interacting with people?

We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships.

Responsibilities

• Handle customer inquiries and complaints via phone, email, or in-person
• Provide product and service information to customers
• Process orders, forms, applications, and requests
• Keep records of customer interactions and transactions
• Follow up to ensure resolution of customer issues
• Participate in team-building activities and career development workshops
• Collaborate with team members to improve service delivery

Qualifications

• Strong communication and interpersonal skills
• Customer-oriented mindset and ability to adapt/respond to different types of customers
• Proficiency in MS Office and customer service software
• Excellent problem-solving skills and attention to detail
• High school diploma; college degree preferred
• Experience in customer service or related field is advantageous

Benefits

• Professional growth and advancement opportunities
• Supportive and collaborative work environment
• Participation in workshops and professional development programs

Be the voice of our company. Apply now to become a Customer Service Representative!