Customer Service Representative OH - Nesco Resource

Job Title: Small Engine and Parts Customer Support Representative

We are seeking a dedicated Small Engine and Parts Customer Support Representative to deliver exceptional support via phone. The ideal candidate will assist customers with warranty inquiries, technical support, and parts orders.

Responsibilities:

• Provide high-quality customer support for small engine inquiries.
• Assist customers with warranty claims and technical issues.
• Process parts orders and track shipments.
• Collaborate with team members to resolve customer concerns.
• Maintain accurate records of customer interactions.

Qualifications:

• Excellent communication and interpersonal skills.
• Experience in customer service, preferably in small engines.
• Strong problem-solving abilities.
• Team player with a positive attitude.
• Ability to multitask and manage projects effectively.