Customer Service Representative/Office Admin at beaconhill

Highland Park, IL

About the Job

Our client, a small family-owned organization located in Highland Park, is seeking a temporary-to-hire Customer Service Representative/Office Admin to work onsite Monday-Friday to join their growing team.

Responsibilities include:

Interact with customers by phone and email to provide information in response to inquiries.
Help to resolve customer's issues by troubleshooting on the phone.
Create service tickets and process the service ticket for payment.
Process billing and call customers for payment with outstanding invoices.
Handle day-to-day general office duties including database updates, filing, mailings, interface with vendors, sub-contractors, salespeople, and field techs.
Create quotes.
Assist with social media campaigns.

Skills:

Must have previous experience with computer applications such as MS Office Suite, QuickBooks, and data entry software. High school diploma required.
Excellent verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
Ability to work independently, manage one's time and be able to multi-task daily in a fast-paced environment.
Self-starter who can quickly learn the business and add their experience and skills to small office management.
Ability to accurately document and record customer/client information.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)