Customer Service Representative - Coworx Staffing Services

CoWorx Staffing is looking for Customer Service Representatives to join a nationwide logistics company in Odessa, FL. As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you’ll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. As a part of our clients team, you’ll have a starring role in helping continue to provide daily freight solutions for our global customers. There are four shifts currently available: 7am to 4pm Friday to Tuesday, 9am to 6pm Wednesday to Sunday, 11am to 8pm Thursday to Monday and 12pm to 9pm Tuesday to Saturday. These are temporary to hire positions starting at $16.00 per hour. Apply today and call CoWorx at 973-221-8338 for immediate consideration. We look forward to working with you!

Responsibilities:

• Delivery driver dispatching • Assist customers and business partners via telephone and email • Diagnose, evaluate, and resolve problems or issues • Handle customer complaints in a calm, professional manner • Monitor progress of delivery route completion • Data Entry and daily reports

Desired Background/Skills:

• 1 year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues. • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. • High school diploma or equivalent • Experience with Microsoft Office and other business-related applications • Experience in a call center environment • Bilingual English/Spanish • Strong customer service skills with the drive to resolve issues • Solid ability to multitask with exceptional organizational skills • Ability to thrive under pressure while delivering solutions that exceed customer expectations.

Other Information:

Customer Service Representative Odessa, FL $16.00 per hour - Temporary to hire! Schedules Available: 7am to 4pm Friday to Tuesday 9am to 6pm Wednesday to Sunday 11am to 8pm Thursday to Monday 12pm to 9pm Tuesday to Saturday Apply today and contact CoWorx for immediate consideration, 973-221-8338. We look forward to working with you! #CB #NJ2511 #ZIP #talroo

Interested candidates please reference job code 225074 when responding to this ad.