Customer Service Representative - M. Coast Enterprise

If you’re a good listener and problem-solver and love helping people, this is the job for you! On the Customer Service team, you can combine these natural strengths with your skills to deliver innovative, individualized solutions that meet customers’ ever-changing needs. We take pride in helping consumers feel empowered in their decision and ensuring a world-class customer experience. It’s our customer-first culture that sets us apart.

Responsibilities:

As a confident, professional individual you will:

• Deliver the ultimate customer experience
• Create a welcoming and exciting environment
• Introduce customers to the product, and promote service exploration
• Ensure customer’s needs are met in a timely manner
• Quickly and completely resolve customer issues
• Deliver the ultimate one-on-one coaching experience to customers as you demonstrate product and accessory functionality
• Demonstrate and educate them on a variety of technology solutions
• Sell solutions and process customer applications
• Contribute to the overall health and performance of our office by supporting daily business operations

Qualifications:

Are you a good fit for the Customer Service Representative Position? At least 1 year of relevant work experience is preferred for this position.

Additionally, the following skills and attributes will be integral to your success:

• Excellent communication skills
• Comfortable presenting to small and large groups
• Passionate about teaching others
• Passionate about technology
• Resourceful
• Motivated to learn
• Comfortable in a fast-paced, dynamic environment
• Exceptional relationship-building skills
• Professionalism

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