Customer Service Representative - Farmers Insurance Agency - Newport Beach

Our Award Winning Insurance Agency is expanding and we are looking to hire the right individual to join our team. We are currently seeking CSR experienced applicants to fulfil a role of a part-time 10am-4pm Customer Service position! Start your new Insurance Career with a dependable experienced agency with room to grow and move up. Full time and major career growth available down the road with our proven team. Experience as a CSR or Office Manager in insurance, mortgage, or similar industries is a plus! Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. We pay to get you insurance licensed with your P&C (Property and Casualty), offer full training by our successful team in Newport, and provide opportunities to move up and increase your compensation in a secure career!

If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our NEWPORT BEACH insurance agency today! Learn what its like to work with a top Award Winning Agency, where we all succeed together and you have a real opportunity to grow!

Salary Range: $17.00 - $23.00 per hour

Hourly Base Salary Based on Experience

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Responsibilities

• Secure all Trailing Documents from customers.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Strong email and phone communication.
• Mention Life Insurance To each client that calls and refer to sales team in office when interested.