Customer Service Representative - Selectek, Inc.

Selectek has an opening for a Customer Service Representative in Newnan, GA.
Required:

• 5+ years of previous experience in a similar position
• Bachelor's Degree is highly preferred but not mandatory
• Experience with ERP management software
• Strong organizational and people skills
• Excellent communication skills
• Customer service experience
• Self-reliant and detail oriented
• Microsoft 365 experience (Outlook, Dynamics, Excel, Word, and PowerPoint)
• Looking for a positive “Can-Do” attitude

Job Details:

• Manage customer orders
• Process not in stock orders
• Enter new customer orders and send order confirmations to customers
• Processes Purchase Orders for non-stock items
• Process Credit Card payments from customers
• Answer customer calls
• Help customer with prices on spare parts and filter inserts
• Process POs from parent company
• Process unit modification or orders
• Maintain Demo orders
• Helping to resolve issues with our shipper/broker

Daily activities:
Candidate will need to email first thing in the morning to communicate with Denmark overseas. They will line up questions for Denmark, enter orders on ERP, take calls from customers, and get them to the appropriate salesperson if needed.

Pay range: $20/hour - $30/hour ($42,000 - $63,000

Term of assignment: 6 months temp to perm (possible to go direct)

Pay method when direct: Salary (Great benefits, pay 100% medical, 5% 401K, will match and increase to 10% after a year.
Location of job: Newnan, GA
Hours & Shift: Monday to Friday, 8AM – 5PM
Overtime: Not expected
WFH/remote: only on occasion when needed, nothing set. Really needs to be in office
Work Attire: Business Casual

Please contact Lizzie Johns at 470-203-0754 or Ljohns@selectek.com to see if you qualify for this position.