Customer Service Representative - KB Complete Plumbing
Mission, KS 66202
About the Job
CUSTOMER SERVICE REPRESENATIVE
Pay: $17 Hourly **Paid Weekly**
KB Complete is looking for a few good men and women to join our outstanding team of service professionals.
We are in need of Customer Service Reps to answer and book incoming service calls, as well as make outgoing follow-up calls. Must have excellent verbal and written skills, have an eye for detail, computer savvy, and have a friendly voice to assist our Customers.
Pay: $17 Hourly **Paid Weekly**
Must be able to work a rotating Saturday shift from 7 a.m. – 3 p.m. (A day off during the week is given, if working Saturday.)
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Competencies:
* A proven track record in customer service.
* IT competent; good typist and proficient with phone systems.
* Highly organized with exceptional follow-through abilities.
* Strong verbal and written communication.
* Ability to build trust and demonstrate empathy.
* Personality that blends well with a fast paced, goal-driven environment.
* Competitive individual contributor who also loves to win as a team.
* Highly motivated, flexible and great attitude on life.
What you will do:
- Call customers from prior day for quality check
- Call maintenance customers and schedule visits
- Call on customer list to offer promotions
- Follow up on reviews positive and negative
- General inbound customer service
What you bring:
- Previous customer service experience
- Strong attention to details
- Conscientious, team player
- Honesty integrity, quality craftsmanship and a good attitude
- Clear background check and drug screen
Qualifications:
Who WE Are:
We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!
If this sounds like something you would like to join for a long-term career move, apply today!