Customer Service Representative at Tata Consultancy Services

Role: Customer Service Representative

Location (Onsite): Milford, OH

Type: Full Time

Job Description:

Responsibilities:

1. Receive requests from 3rd party/customers entities through calls and provide responses with the required documents to the requestor via call.
2. Make outbound calls (if required) to confirm changes, if needed
3. Submit changes on existing policies in system
4. Set up a reminder and follow up with customer on timely manner

Qualifications:

1. High School Diploma or GED equivalent,
2. 0 – 6 months of customer service experience