Customer Service Representative - NutraBio Labs, Inc.

Job Description

Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative

We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry.

NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply.

Position: Customer Service Representative

Location: Middlesex, NJ 08846

Status: Full-Time (In-Office)

Hours:

• Monday to Thursday: 9:00 AM to 5:30 PM
• Friday: 9:00 AM to 4:00 PM (early departure)
• 40 hours paid

Job Responsibilities:

• Engage with customers through inbound and outbound calls.
• Process orders, coordinate deliveries, and provide timely updates on order statuses.
• Resolve customer inquiries promptly and accurately, fostering customer loyalty.
• Document all details of inquiries, comments/complaints, and actions taken.
• Consistently deliver high levels of professional service and assistance.

Job Qualifications:

• Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus.
• High school diploma or GED.
• Proficient in computer skills.
• Dependable with excellent attention to detail.
• Strong problem-solving skills, along with excellent communication and interpersonal abilities.
• Professional demeanor, appearance, and attitude.
• Excellent typing, spelling, and grammar skills.
• Demonstrated customer service skills and a positive team-oriented attitude.

Benefits:

• Prompt weekly pay.
• 401(k) with company match.
• Medical coverage.
• Direct deposit.
• Vacation, personal days, and holiday pay.
• Growth opportunities within the company.

How to Apply:

• If you are excited about this opportunity, please send your resume to employment@nutrabio.com