Customer Service Representative - Latitude Inc

Responsibilities

• Build sustainable relationships and trust with customer through open and interactive communication in a face-to-face retail setting
• Provide accurate, valid and complete information by using the right sales methods/tools
• Work efficiently alone and with a team to meet individual and company-wide sales quotas
• Follow communication procedures, customer support guidelines and policies
• Represent our client and brand with professionalism and integrity consistently
• Collaborate with personnel to develop the best strategy to increase brand awareness and exceed sales goals
• Take the extra mile to engage with customers

Requirements

• Requires a high school diploma. Additional education a plus.
• Must have previously worked with at least one CRM/FSM software system.
• 1+ years' proven Office Administrative experience.
• Professional and courteous telephone manner.
• Extremely organized, detail-oriented and the ability to multi-task and manage time effectively.
• Strong interpersonal skills and communication skills both verbal and written.
• Proficient with computers: Skilled in Microsoft Office Suite and Adobe.
• Self-starter with the ability to work independently with a high degree of accuracy.
• Team player with the ability to work well with others.
• Ability to work with a sense of urgency and prioritization under pressure.

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