Customer Service Representative / Management Experience - Local Business Firm

We have rapidly become one of the fastest-growing and most successful consulting firms in the Des Moines area, and we are excited to expand in response to increased client demand. Our mission is to provide top-tier customer service while driving market expansion for our prestigious client base. To support this growth, we are seeking motivated individuals to join our team in entry-level customer service and sales.

We offer full-time positions and personalized one-on-one training to ensure our team members have the skills needed to succeed. Our focus is on turning entry-level positions into real career opportunities, with clear pathways for long-term growth. We pride ourselves on our exceptional team, whose individual strengths and commitment have propelled our business to new heights.

Responsibilities:

• Provide exceptional customer service by building strong relationships with clients and customers.

• Assist in managing customer inquiries, resolving issues, and ensuring overall customer satisfaction.

• Support the development and execution of marketing campaigns tailored to our clients' needs.

• Work closely with the marketing and management teams to drive sales and customer retention.

• Collaborate with team members to identify opportunities for market growth and improvement.

• Participate in daily training and development sessions to enhance personal and professional skills.

• Contribute to team meetings, brainstorming sessions, and strategy development initiatives.

• Maintain professionalism in all customer and client interactions, both in-person and over the phone.

• Handle various administrative duties related to customer service and sales activities.

• Grow within the company by demonstrating leadership, initiative, and the ability to deliver results.

Requirements:

• Strong interpersonal and communication skills, with the ability to build lasting relationships.

• Motivated and ambitious with a strong desire for career growth and success.

• Excellent problem-solving abilities and a customer-focused mindset.

• Ability to work well in a team-oriented, fast-paced environment.

• Positive attitude, professionalism, and a solid work ethic.

• Adaptable, with a willingness to learn new skills and take on new challenges.

• Experience in customer service, retail, sales, marketing, or management is a plus, but not required.