Customer Service Representative | Louisville, KY - CornerStone Staffing

CornerStone Staffing is hiring forCustomer Service Representativein Lousiville, KY

Work for one of the largest independent specialty pharmacies in the US!!

Don't miss out on this opportunity! APPLY TODAY

Location:Louisville, KY 40219

Pay:$17

Schedule:Monday-Friday; must be flexible for an 8 hr shift between 9:30am-7pm EST

Job Description:

Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers.
Provide appropriate customer service and an effortless experience to the caller.
Provide accurate information to the caller.
Process refills and schedule shipments for patients or providers
Resolve the callers needs.
Provide appropriate follow-up and next steps for caller.
Follow Cover My Meds policies and procedures.
Ability to work a flexible work schedule.

Qualifications/Requirements

Previous call center experience required

Previous data entry experience required
Previous healthcare experience desired
Excellent interpersonal communication skills
Proficient with Microsoft Office
Able to type 35 wpm or greater

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