Customer Service Representative - Labor Biz Market

Welcome to Labor Biz Market

Position Overview:

Labor Biz Market is looking for an enthusiastic and dedicated Customer Service Representative to join our team in Los Angeles. The ideal candidate will provide outstanding support to our clients, addressing inquiries, resolving issues, and ensuring an exceptional customer experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat, providing timely and accurate information.

• Assist customers in navigating the LaborBizMarket platform and utilizing our services effectively.

• Address customer concerns, troubleshoot issues, and escalate complex cases when necessary.

• Maintain detailed and accurate records of customer interactions in our CRM system.

Qualifications:

• High school diploma or equivalent

• Strong verbal and written communication skills.

• Proficiency in Microsoft Office Suite and familiarity with CRM systems.

• Ability to handle multiple tasks and work effectively under pressure.

Benefits:

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company match.

• Paid time off, including vacation, sick leave, and holidays.

• Opportunities for professional development and career advancement.

• Employee wellness programs and work-life balance initiatives.