Customer Service Representative - Ideaboxpro
Los Angeles, CA 90012
About the Job
Job Position: Customer Service Representative
Location: Los Angeles, CA
Salary: $36,000 - $46,000 per year
About Us:
At Ideaboxpro, we are a leading provider of innovative technology solutions. We specialize in creating cutting-edge products that help businesses optimize their operations and reach new heights. With a dedicated team of professionals, we are committed to delivering exceptional customer service and creating value for our clients. Join our dynamic team and be part of our exciting growth!
Job Description:
We are looking for a passionate and dedicated Customer Service Representative to join our team. In this role, you will act as the first point of contact for our customers, assisting with inquiries, resolving issues, and ensuring a positive customer experience. This position requires excellent communication skills and a proactive attitude.
Responsibilities:
Location: Los Angeles, CA
Salary: $36,000 - $46,000 per year
About Us:
At Ideaboxpro, we are a leading provider of innovative technology solutions. We specialize in creating cutting-edge products that help businesses optimize their operations and reach new heights. With a dedicated team of professionals, we are committed to delivering exceptional customer service and creating value for our clients. Join our dynamic team and be part of our exciting growth!
Job Description:
We are looking for a passionate and dedicated Customer Service Representative to join our team. In this role, you will act as the first point of contact for our customers, assisting with inquiries, resolving issues, and ensuring a positive customer experience. This position requires excellent communication skills and a proactive attitude.
Responsibilities:
- Answer customer inquiries via phone, email, or live chat in a timely and professional manner.
- Provide solutions to customer issues and complaints, ensuring customer satisfaction.
- Document and track customer interactions and escalate unresolved issues when necessary.
- Assist customers with product information, order status, and returns.
- Collaborate with other departments to address customer concerns and improve service.
- Maintain a high level of product knowledge to accurately assist customers.
- Competitive salary ($36,000 - $46,000 per year).
- Health, dental, and vision insurance plans.
- Paid time off and holiday pay.
- Professional development opportunities.
- Friendly and supportive work environment.
- Opportunities for career growth and advancement.
- Strong verbal and written communication skills.
- Excellent problem-solving abilities.
- Ability to handle difficult situations with patience and empathy.
- Attention to detail and strong organizational skills.
- Ability to multitask in a fast-paced environment.
- Previous customer service experience is a plus.
- Full-time
- Monday to Friday, 9:00 AM - 5:00 PM
If you're passionate about delivering outstanding customer service and want to be a part of a growing team, apply today! Please submit your resume and a cover letter detailing your experience and why you're the perfect fit for this role
Source : Ideaboxpro