Customer Service Representative - Locust Point - Balterm

We are the provider of choice for safe, sustainable and creative solutions in the marine and environmental sectors. We are truly committed to finding and supporting the best talent. We are now looking to fill a 2nd Shift Customer Service position at BalTerm located at our S. Locust Point site. 

You have the right qualifications:

• High School graduate
• Ability to work on the available shift which includes 10 AM-6 PM, 11 AM-7 PM or other varying shifts to support the operation as needed

• Strong written and verbal communication skills
• Professional telephone skills
• Proficiency with Microsoft Office products
• Ability to multi-task, follow directions and work with minimal supervision

At BalTerm, we believe that inclusion inspires true IMAGINATION. The most creative team must also be the most diverse. That’s why we offer equal opportunities to all applicants.

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RELIABILITY IMAGINATION GOING BEYOND SUSTAINABILITY
We are seeking a professional and customer-oriented self-starter to serve as the liaison between BalTerm and its customers. This is an opportunity for the right person to demonstrate their CUSTOMER SERVICE and ORGANIZATIONAL SKILLS.
Your new responsibilities:

• Maintain inventories by inputting cargo into the inventory system.
• Process paperwork to ensure timely loading and delivery of cargo.
• Provide inventory and activity reports to customers as required.
• Coordinate with customers to plan shipments and ensure on-time/accurate deliveries.
• Coordinate with railroads; assist with third party logistics providers and trucking companies for pickup of orders.
• May coordinate with warehouse operations staff concerning planned loading schedule.
• Analyze logistics operation to improve productivity.
• Assist with outbound shipments as necessary.