Customer Service Representative from CPS Recruitment
Liverpool, NY 13088
About the Job
Customer Service Specialist
Hours: Monday to Friday, 8:00 AM - 4:30 PM
Salary Range: $18 - $22 per hour
CPS Recruitment is working with an outstanding manufacturer that is dedicated to providing top-quality products and service to its customers. This team thrives in a collaborative environment where mutual support and customer care are top priorities. We're looking for an enthusiastic Customer Service Specialist to join them. This direct hire entry-level sales role offers opportunities for growth and development in the field of customer service and sales.
Responsibilities:
CPS Recruitment is an EOE
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Hours: Monday to Friday, 8:00 AM - 4:30 PM
Salary Range: $18 - $22 per hour
CPS Recruitment is working with an outstanding manufacturer that is dedicated to providing top-quality products and service to its customers. This team thrives in a collaborative environment where mutual support and customer care are top priorities. We're looking for an enthusiastic Customer Service Specialist to join them. This direct hire entry-level sales role offers opportunities for growth and development in the field of customer service and sales.
Responsibilities:
- Efficiently process and manage customer quotes and orders.
- Provide regular updates on order statuses and manage customer expectations.
- Assist the Customer Service and Sales Representative teams with administrative tasks.
- Maintain customer records in the ERP system.
- Handle customer inquiries and resolve issues with a positive, customer-centric approach.
- Collaborate with the team to achieve common objectives.
- Strong communication and interpersonal skills.
- Exceptional attention to detail.
- Excellent organizational and time-management abilities.
- Ability to multitask in a fast-paced environment.
- Positive attitude with problem-solving skills.
- Proficiency in MS Office and general computer literacy.
- Customer service or sales experience is advantageous but not mandatory.
- Medical, Dental, and Vision Plans
- 401(k) with company match
- Company Paid Life Insurance
- Short and Long-Term Disability
- Generous Paid Vacation and Personal Leave
- Paid Holidays
- Annual Safety Shoe Allowance
- Employee Referral Bonus
- Educational Assistance
- Employee Purchase Program
CPS Recruitment is an EOE
#adm123
#ADM24z
Salary
18 - 22 /year