Customer Service Representative (Licensed) - Gulf South Insurance

**Join Our Team and Grow Your Career with Us!**

Are you seeking growth and development in your career? Look no further!

We are a rapidly expanding Allstate Insurance Agency excited to announce multiple openings for exceptional Insurance Customer Service Representatives to become integral members of our collaborative team. We are in need of passionate, hardworking, experienced and licensed P&C Insurance Customer Service Representatives to assist with client services and retention within our local office in Beaumont.

**Position: Full Time Licensed Customer Service Representative**

We are hyper focused on GROWTH and RETENTION. We feel that it is just as important to retain our loyal clients as it is to bring in new clients! We need committed Customer Service Representatives like you to bring high energy and motivation to meet goals and initiatives. The ideal candidate would be enthusiastic about this position and the part that you will play in providing best-in-class customer service to clients while helping them to prepare for the unexpected! If this sounds like you, we are ready for you! Apply today!

Salary Range: $13.00 - $20.00 per hour

Hourly Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Paid Time Off (PTO)

Responsibilities

• Establish and develop exceptional customer relationships.
• Provide prompt, accurate, and friendly customer service.
• Discuss client coverage needs, gaps, billing concerns, policy changes, etc. and process any needed policy changes.
• Provide policy reviews as appropriate and recommend changes for renewals as needed for client.
• Contribute to individual goals and agency success by following our set retention processes.

**Required skills and licensing**

• Active Texas Property and Casualty license
• Pass background check
• Customer service experience
• Strong verbal/written communication skills
• Exceptional operational skills navigating multiple platforms including propriety software, Microsoft Office Suites, Internet Browsers, etc.
• Confident self-starter who works well independently
• Strong problem-solving capabilities
• Ability to multi-task in a fast-paced environment