Customer Service Representative - Garland Insurance Inc

Our office isquickly growingand we need someone who we can train to fit in our office puzzle! The position offered isfull time. Our Customer Service Representative needs toexceed customer service standardsto current clients while alsoassisting prospects as they call in.

No prior experience is necessary but preferred

Apply for the position today by completing the form and completing the assessment.

Salary Range: $45000.00 - $65000.00 per year

Annual Base Salary + Bonus Opportunities

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

• Process customer policy change requests.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Schedule appointments for sales staff to meet prospective customers.
• Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.